FAQ'S
Have a question? May be your answer is here:
01) What is the difference between Remy and Non Remy hair?
The head and tail of the hair is kept in same order. Cuticles are not removed and are in same direction.
Non Remy
The head and tail of the hair is mixed.
02)What is the difference between Single
drawn & Double drawn ?
Remy Single drawn
Virgin single drawn hairs is hackled and trimmed on one side and the sizes differ from lower size to upper sizes referred.
Non Remy Double Drawn
is hackled and trimmed on both sides and it will have uniform sizes both side .
The head and tail of the hair is mixed
03) What is weft
Machine Weft
The hair which is sewn with machine at the top is known as machine weft
04) What is the color of my order?
Naturally The Indian women hairs are approximately 50 to 85 % are natural black
And approximately 75 to 100 % natural brown so in your orders would be approximately
** Natural black
** Natural brown
** Natural gray
05) How is Indian hair collected?
In order to answer that question, one must first be aware of the religious overtones surrounding the cutting of the hair. In the East Indian religion of Hinduism, deities are represented by images and idols symbolizing divine powers. Worshippers tithe money and may make other various material offerings of value such as jewelry or food to these gods at the temple. Women may even offer their hair as something that is valuable to them, as an act of humility or surrender of ego. The women’s hair is cut, and often their heads are shaved. This may or may not be done by another Hindu, and may or may not be done at the site of the temple. Much of this hair is then gathered and sold to wig makers, and the money is allegedly used to maintain the house of worship, as well as charities and other good works sponsored by the temple.
06) When can I expect delivery of my order?
Delivery / Dispatching :
**Sample kit as soon as get the confirmation of the payments or within
one or three days
**Small order Shipments are made within 3 to 5 working days
**For bulk order Shipments are made depending on the quality and qty of the order and its depends on your selection of Textures of hairs and stock availability on hand
Shipping:
orders would be shipped out according to the confirmation of the Invoice.
We offer shipping with DHL , TNT & UPS OR FEDEX
07) Duties or taxes / missing of shipment?
The prices listed on this website do not include relevant overseas duties and other custom charges that the package may incur when entering the country of destination. Please contact your local customs agency to determine taxes and duties (if any) that will be applicable for your shipment. These charges vary from country to country and are not covered by Mother India Hair Expo.
08) What to do if my shipment is lost at shipment transit?
After shipping / dispatching of your goods
W e are not responsible for missing or losing for your goods .It’s your responsible to track and contact your local shipping company to collect further details about your shipment along with your tracking number. But you can claim your value of the goods if you insured for your shipment
09) Can I claim if my shipment is insured?
Of course you can claim the value of the shipment if you did insured the shipment.
10) Orders, Claims and return/Refund& Replacement policy.
* Returns are accepted for unused goods only.
* No returns or exchanges will be accepted for product that has been used.
* No refund or exchanges will be accepted for product that has been received over 7days before the
initial request to return or exchange.
* Shipping returns back to us and any other charges like duty or any other’s is at the expenses of the customer we are not responsible
for missing or any loss of your goods at the time of return back.